Shipping policy
Shipping Policy
Thank you for shopping with Merge My Photos.
Because every order is created especially for you, our shipping times include both artwork preparation and printing/fulfilment where applicable.
📦 Order Processing & Artwork Preview
After you place your order and email your photos to:
We will carefully create your custom portrait and send you a preview for approval within 1–2 business days.
Once you approve your preview, your order moves straight into production (if you selected a printed product).
🖼️ Digital Download Orders
If you order a Digital Download only:
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Your final image will be delivered by email
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No physical shipping is required
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Delivery is usually completed within 24 hours after your approval
🖨️ Poster & Canvas Print Orders
For physical products (Poster Prints and Canvas Prints):
Production time
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2–4 business days after your artwork is approved
Shipping time
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5–10 business days depending on your location
🌍 Worldwide Shipping
We proudly offer worldwide shipping.
Delivery times may vary depending on your country, local courier services and customs processing.
📬 Tracking Information
Once your order has been printed and dispatched, you will receive a confirmation email with your tracking details (where available).
🧾 Customs, Duties & Taxes
International orders may be subject to customs fees, import taxes or duties depending on your country.
These charges are the responsibility of the customer and are not included in our prices.
🏠 Incorrect Address
Please make sure your shipping address is entered correctly at checkout.
We cannot be responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.
💔 Lost, Damaged or Delayed Parcels
If your order arrives damaged, or if your parcel appears to be lost in transit, please contact us as soon as possible at:
We will work with the courier and do everything we can to resolve the issue quickly for you.
🧡 Important Note About Custom Products
All of our artwork is created personally for each customer.
Because of this, shipping times may occasionally vary slightly during busy periods.
We always aim to deliver your order as quickly as possible without compromising on quality.
If you have any questions about shipping or your order, please contact us at: