FAQ

Frequently Asked Questions

What is a memorial portrait?

A memorial portrait is a personalized keepsake artwork that merges your cherished photos into a beautiful, meaningful piece to honor and remember your loved ones.

How does the photo merging process work?

Simply upload your photos, and our team will carefully merge them into a custom portrait that captures the essence of your memories. We'll create a unique piece of art that celebrates your loved one.

How long does it take to receive my portrait?

Once you've submitted your photos and approved the design, we typically deliver your finished portrait within [timeframe]. We'll keep you updated throughout the process.

What photo formats do you accept?

We accept most common image formats including JPG, PNG, and HEIC. For the best results, please provide high-resolution photos.

Can I request changes to my portrait?

Yes! We want you to be completely satisfied with your memorial portrait. We offer revisions to ensure the final piece is exactly what you envisioned.

What sizes are available?

We offer a range of sizes to suit your needs. Please check our product page for specific dimensions and pricing.

Do you ship internationally?

Yes, we ship worldwide. Shipping is free. Delivery times vary by location.

How do I care for my portrait?

Your portrait should be kept in a cool, dry place away from direct sunlight to preserve its quality for years to come.